Quality & Performance

Accreditation

Saint Elizabeth is committed to quality health care and continuous improvement, as evidenced by our national accreditation by Accreditation Canada. In 1998, we were one of the first home and community health care organizations in Ontario to be awarded Accreditation and our leadership in this area continues today.

Accreditation is an evidence-based process that emphasizes health system performance, service excellence, client safety, performance management, and leadership and governance. We participate in this voluntary process every three years in order to share information on innovations and leading practices, and to gauge how we are doing compared to other similar health care organizations.

To learn more, visit www.accreditation.ca.

Canada Awards of Excellence

Saint Elizabeth is a recipient of the Canada Awards for Excellence (CAE) Bronze recognition for Quality & Healthy Workplace®. As one of Canada’s highest levels of recognition, each CAE applicant is evaluated through an independent adjudication process and judged against national criteria.

According to the National Quality Institute, organizations that receive CAE awards demonstrate the following key characteristics:

• Visible and committed leadership
• Demonstrated positive impact of cross-functional business processes
• Higher level of employee commitment and engagement
• Comprehensive performance measurements
• Alignment of the NQI Framework for Organizational Excellence with the business plan
• A culture of quality
• A Healthy Workplace®
• Superior business results when compared with many other publicly-traded companies

To learn more, visit www.nqi.ca.

Quality Healthcare Network

Saint Elizabeth is a proud member of the Quality Healthcare Network, a non-profit organization that advocates for health care quality and patient safety in Ontario. 

To learn more about the Quality Healthcare Network visit www.qualityhealthcarenetworkforum.com

Health & Wellness

In order to care for others, we need to care for ourselves. Saint Elizabeth has received numerous awards and recognitions for its employment practices and support for healthy work environments. The goals of our Healthy Workplace Plan are to:

• Establish an environment that fosters worklife balance
• Promote and foster a sense of goodwill and charity
• Understand and improve staff and client safety and quality of care
• Understand employee lifestyle and support healthy behaviours
• Promote Healthy Workplace best practice initiatives

RNAO Best Practice Spotlight Organization

In April 2006, SEHC received their official designation as a Best Practice Spotlight Organization (BPSO) in recognition for our continuous, pioneering efforts to raise the bar in day-to-day patient care and evaluating the impact of Best Practice Guidelines use on clinical and health outcomes.

At Saint Elizabeth, we know that Evidence Based Practice is important to achieving the best care possible for the people we service. This means health care providers know the activities and interventions that result in quality care and utilize them as part of their decision making and practice.

In January 2004, Saint Elizabeth was selected as one of seven organizations in Ontario to work with the RNAO to implement, sustain and monitor the use of Best Practice Guidelines.

More information about Saint Elizabeth as a Best Practice Spotlight Organization